How customer information is handled
tenangbersama.com is operated by TENANG BERSAMA SDN BHD. For this food/beverage/grocery store, customer details are collected only when needed to handle orders, delivery, enquiries, after-sales checks, and website security.
Details we may receive
Information may include name, email address, phone number where supplied, billing and shipping address, order contents, payment confirmation records, browser data, IP address, cookies, and messages connected to sealed packaging, expiry or best-before date, storage condition, leakage, crushing, and parcel condition.
Why the information is used
We use information to confirm orders, prepare parcels, answer product questions, review return or exchange requests, prevent misuse, maintain records, and improve the shopping experience for food/beverage/grocery customers.
Limited sharing
Details may be provided only to parties needed for the order or website operation, such as couriers, payment processors, technical service providers, analytics tools, or authorities when required by law.
Cookies and protection
Cookies help run carts, logins, preferences, analytics, and performance checks. Reasonable safeguards are used to protect customer data, although no online service can be guaranteed completely secure.
Privacy contact
For access, correction, or privacy questions, please contact tenang_bersama@outlook.com.